Our hours of operation for shipping & customer service are Monday through Friday, 8 AM to 6 PM CET, excluding weekends, world wide bank holidays and other major holidays.

To make sure our customer service runs as smoothly as possible, we ask you to check our FAQ page first, to see if your question is answered there already. If not, you've come to the right place! Please include the following information to your message

  • Name
  • Email
  • What can we help you with?
  • Order Number

Thank you, our team will try and help you as soon as possible!

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